• Once you submit this request, an email will be sent to your organization's Authorized Representative email address. This email will have a link that you must click to be issued a temporary Representative password. Do not click the link more than once because each time you click the link a new temporary Representative password will be issued.
• Using the temporary Representative password that you were issued, you can then go to the Change Password page to create a unique Representative password for your organization.
• The Downloader password can only be reset by your Authorized Representative, who must go to the Change Password page to create a new Downloader password for your organization.

Both fields are required